Privacy Policy

 

This privacy policy will explain how Grind & Steam Ltd uses the personal data we collect from you when you contact us.

 

Topics:

What data do we collect?

How do we collect your data?

How will we use your data?

What are your data protection rights?

Changes to our privacy policy

Covid-19

How to contact us

How to contact the appropriate authorities

 

What data do we collect?

 

Grind & Steam Ltd collects the following data:

Personal identification information (Name, email address, phone number)

 

How do we collect your data?

 

We collect data and process data when you:

Contact us to make an order

Contact us to make a booking

Contact us to make an enquiry

 

You directly provide Grind & Steam Ltd with the data we collect when you contact us by email, over social media, over the phone or in-store.

 

 

How will we use your data?

 

Grind & Steam Ltd collects your data so that we can:

Contact you back to verify any order, booking or enquiry

 

What are your data protection rights?

 

Grind & Steam Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

 

The right to access – You have the right to request Grind & Steam Ltd for copies of your personal data. We may charge you a small fee for this service.

 

The right to rectification – You have the right to request that Grind & Steam Ltd correct any information you believe is inaccurate. You also have the right to request Grind & Steam Ltd to complete the information you believe is incomplete.

 

The right to erasure – You have the right to request that Grind & Steam Ltd erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Grind & Steam Ltd restrict the processing of your personal data, under certain conditions.

 

The right to object to processing – You have the right to object to Grind & Steam Ltd’s processing of your personal data, under certain conditions.

 

The right to data portability – You have the right to request that Grind & Steam Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: grindandsteam@gmail.com

Or write to us: Grind & Steam Ltd, 6a Station Approach, Hampton, TW12 2HY

 

Changes to our privacy policy

Grind & Steam Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 8 January 2021.

 

Covid-19

We facilitate the use of the NHS Covid-19 Track & Trace programme by requesting visitors scan a QR Code on site provided to us by the UK Government. This data is not collected by us.

 

How to contact us

 

If you have any questions about Grind & Steam Ltd’s privacy policy, the data we hold on you or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: grindandsteam@gmail.com

Or write to us at: Grind & Steam Ltd, 6a Station Approach, Hampton, TW12 2HY

 

How to contact the appropriate authority

 

Should you wish to report a complaint or if you feel that Grind & Steam Ltd has not addressed your concern in a satisfactory manner, you may contact the UK Information Commissioner’s Office.